Our vision and mission aren’t just words on a page. They’re words to live by.

We take our vision and mission so seriously, we read them at the beginning of every meeting with our franchisees. It’s a reminder to all of us what makes Carpet Network unique and defines our role as the provider of Red Carpet Service to our customers.


Our Vision

We will be the most Professional, Convenient, Knowledgeable, and Informative resource for the Residential and Main Street Commercial consumer of carpet and related products in the United States.

Our Mission

We will accomplish this by providing target consumers with the most pleasant and professional purchase experience creating an advocacy for our products and services resulting in a disproportionately loyal, repeat and referral customer base.

Our Culture

We believe that an educated customer becomes a loyal customer.
We believe that customer service is not a department but a philosophy.
We believe that we have a responsibility to benefit the common good of our local communities, our country, and our world.
We believe in educating ourselves and passing that knowledge on to our customers.
We believe that in order to help we must first listen.